Privacy Policy

How we collect, use, and protect your information.

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LPB KIOSK PRIVACY POLICY

Last Updated: April 2, 2025

1. INTRODUCTION

LPB Trading Corporation ("LPB Kiosk," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our kiosk machines, software, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy. If you do not agree with this Privacy Policy, please do not use our Services.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, business address
  • Account Information: Username, password, account preferences
  • Transaction Information: Payment details, transaction history, billing information
  • Identity Verification Information: Government-issued identification details where required for regulatory compliance
  • Business Information: Business name, registration details (for kiosk operators)

2.2 Technical and Usage Information

We automatically collect certain information when you use our Services:

  • Device Information: IP address, device type, operating system, browser type
  • Usage Data: Interactions with our kiosks and software, transaction patterns, features used
  • Location Information: General location data based on IP address or more precise location data from kiosks (with appropriate consent)
  • Log Data: Error reports, performance data, system activity

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • Providing Services: To process transactions, maintain your account, and deliver the functionality of our Services
  • Business Operations: To manage our business, including billing, accounting, and operational functions
  • Improving Services: To enhance and develop our Services, analyze usage patterns, and troubleshoot issues
  • Communication: To send administrative notices, updates, promotional messages, and respond to inquiries
  • Security: To protect our Services, prevent unauthorized access, and detect fraud
  • Compliance: To comply with legal obligations, enforce our terms, and protect our rights

4. INFORMATION SHARING AND DISCLOSURE

We may share your information with the following parties:

  • Service Providers: Third-party companies that help us provide and improve our Services (payment processors, cloud service providers, customer support)
  • Business Partners: Companies we partner with to offer integrated services (e-wallet providers, utilities, telecommunications companies)
  • Authorized Distributors and Builders: For purposes of providing support and service for kiosk machines
  • Legal Requirements: When required by law, regulation, legal process, or governmental request
  • Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets
  • Protection of Rights: To protect the rights, property, or safety of LPB Kiosk, our users, or others

We do not sell your personal information to third parties.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The duration of our relationship with you
  • Legal obligations to which we are subject
  • Statute of limitations under applicable law
  • Ongoing or potential disputes or legal claims
  • Guidelines issued by relevant data protection authorities

7. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to your personal information
  • Correction: The right to request correction of inaccurate personal information
  • Deletion: The right to request deletion of your personal information in certain circumstances
  • Restriction: The right to request restriction of processing of your personal information
  • Data Portability: The right to receive a copy of your personal information in a structured, machine-readable format
  • Objection: The right to object to processing of your personal information

To exercise these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. CHILDREN'S PRIVACY

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

9. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the changes.

11. COOKIES AND TRACKING TECHNOLOGIES

Our website and online services may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website. They help us provide a better user experience by enabling functions like remembering your preferences and analyzing how our Services are used.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our Services.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

LPB Trading Corporation
St Anne Building Door 2, Lacson St. Barangay 4
Bacolod City, Philippines
Email: [email protected]

This Privacy Policy was last updated on April 2, 2025.